Mobile / Live
These terms set out what you agree to when you open and use a 66ze account, including how we handle your wallet, transactions and support requests. Access to our platform depends on your local law and whether your region is eligible — please check that before you proceed.
By creating an account on 66ze, you enter into an agreement with us on the terms described here. These terms apply to every part of your account — your login, your wallet balance, the transactions you make and any support requests you raise. We may update these terms when our services or the applicable legal framework changes; when that happens, we will note the revision and the updated version will apply from the date shown. Your use of bKash, Nagad or Rocket to move funds through your account is subject to both these terms and the rules of each payment service you use. We do not override those payment providers' own conditions — both sets apply together. If a conflict arises between what our terms say and what a payment provider's terms say about their own service, the payment provider's terms govern that specific point. Access to 66ze is only available where local law and your region's eligibility permit it. We do not make any representation about legality in your jurisdiction — that is your responsibility to confirm. If you are in a region where access is restricted, these terms do not create any right of access for you.
bKash wallet transactions follow both 66ze account rules and bKash's own service terms simultaneously.
Nagad transfers are processed under Nagad's own conditions alongside these terms; both sets apply.
Rocket payments operate under Rocket's provider rules in addition to the conditions set out here.
Not everything connected to your experience falls under these terms. Some parts are governed by third-party providers, local regulation or separate agreements. This comparison clarifies what sits inside the scope of these terms and what sits outside it.
Creating your account, logging in, managing your profile and closing your account all fall within these terms. The rules here govern how access is granted, suspended or removed.
Deposits and withdrawals through bKash, Nagad or Rocket are covered by these terms for the 66ze side of the transaction. The payment provider's own terms cover their side independently.
Games, odds, live tables and sportsbook markets displayed on the platform are subject to these terms for usage rights. Game outcomes are determined by the respective providers and are not within scope here.
External links, payment apps and any service operating outside the 66ze platform are not governed by these terms. We carry no responsibility for third-party terms, data practices or service availability.
These terms are not only obligations — they also describe what you can do. You have the right to review your account transaction history at any time after login; your wallet records, including bKash and Nagad transfers, are accessible from the account dashboard. If any detail on your account is incorrect — your registered contact number, your name or your linked payment method — you can submit a correction request through the support channel. We will review and respond based on the verification documents we hold. Questions about how a specific term applies to your situation can be raised directly with our support team; we will give you a clear, written answer rather than a generic reply. Closing your account is also your right under these terms — the process is outlined in the account settings area after login.
Your full wallet history — deposits, withdrawals and adjustments — is visible in your account dashboard after login. No request is needed to access your own records.
Submit a correction through our support channel with the relevant verification. We update registered contact details and linked payment methods once identity is confirmed.
If a clause is unclear or you disagree with how it has been applied to your account, contact support with your account reference and the specific point you want addressed.
You may close your account under these terms. The steps are shown in your account settings; any remaining wallet balance will be processed in line with the withdrawal conditions set out here.
If you have a question about a specific clause, a transaction covered by these terms, or an account action you want to dispute, our support team is the right contact. Bring your account reference and the relevant transaction or section number so we can respond precisely.
Open live chat from the help icon in your account. Use this for questions about specific clauses or to flag a terms-related account issue quickly.
Send a written account of your query to our support address. Email is suited to formal disputes or requests for a written record of how a term applies to your case.
For transaction records, linked payment references and account history related to these terms, your dashboard is the first place to check — no support request needed.
We take the account obligations in these terms seriously as an operational matter, not only a legal one. Here is how we handle the areas that matter most to your account security and your ability to act on these terms.
We keep your account records — including transaction history for bKash, Nagad and Rocket payments — for as long as your account is active and for a period after closure as required. You can request a summary of what we hold at any time through support.
We use session data to keep your account secure during login and to maintain your wallet state between pages. You can review what session data is stored by checking your browser settings; we do not use cookies for purposes outside account function and analytics.
When we revise these terms, the updated version appears on this page with a revision note. Continued use of your account after a published revision counts as acceptance. You are not expected to find the change — we flag it clearly.
If you believe we hold incorrect information about your account, raise a correction through our support channel. We will review the request, confirm the outcome in writing and apply any verified correction to your account record.
These are the questions we get most often about how these terms work, what they mean for your account and what you can do if something is unclear.
Yes — for the 66ze side of any transaction. Your bKash or Nagad transfer is also subject to that provider's own terms independently. Both sets of terms apply at the same time; neither cancels the other.
Access depends on your local law and whether your specific region is eligible. We do not make a legal determination for you — confirm that access is permitted under the rules in your area before opening or continuing to use an account.
The current version of these terms is always on this page. When we revise them, we add a revision note at the top. Checking this page periodically after login keeps you up to date without needing to wait for a notification.
Any remaining balance is processed under the withdrawal conditions in these terms. The steps for initiating account closure are shown in your account settings after login; the process requires identity confirmation before a final withdrawal is released.
Start by checking your wallet history in the account dashboard — the transaction reference and status are shown there. If the record does not match what you expected, contact support with the transaction reference and a description of the discrepancy. We respond in writing.
Third-party services — including payment apps like Rocket, external links and game providers — operate under their own terms. The scope section on this page sets out clearly which parts of your experience fall inside these terms and which do not.